Terms and Conditions

Contact Us

Feel free to email us with any enquiry :

sales@lights4less.co.uk

All emails will receive a response within 1 working day.

About Us

Our website, lights4less, is owned and run by Shades & Shadows Internet. Our retail business was established in 1995, so we are well established and stable and will be here in the future. Enjoy your visit and come back soon!

Fitting

By UK law, all lighting products that require wiring to a mains electricity supply must be done by a fully qualified and certified electrician. Any damage to the product incurred by lack of qualified installation will void the warranty of the product.

Lights4Less TERMS & CONDITIONS

These terms and conditions shall be governed by and construed according to English Law.

The following terms and conditions apply to all transactions for lights4less via ebay, via our website and via the telephone. Use of our ebay shop, our website and placing of an order via the telephone indicates your acceptance of these terms and conditions. These terms are subject to change at any time, changes will take effect on the date they are visible on ebay/ the our website. Please read them carefully and print a copy for future reference.

Lights4Less will endeavour to ensure the accuracy of all information made available on our ebay listings and our web site. All prices quoted include VAT at current UK rate. All goods remain the property of Lights4Less until paid for in full. By purchasing a product you are agreeing to these Terms and Conditions.

These terms and conditions do not affect your statutory rights.

We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

Acceptance of your order and completion of the contract between you and Lights4Less will take place upon dispatch to you of the products.

All accessories supplied with a product are subject to upgrade or change at the manufacturers discretion.

The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. Prices may be subject to change in some circumstances. In all cases we will inform you of the correct price and give you the opportunity to cancel the order.

Payment for orders can be made via Paypal, Visa, MasterCard, Maestro and Solo. When placing an order with Lights4Less the billing address and telephone number must be supplied correctly.

Discount codes used against purchases from Lights4Less will be subject to our terms and conditions.
Only one code can be used for any one purchase and codes cannot be exchanged for any monetary value.

All products and services are subject to availability and may be withdrawn at any time. If Lights4Less do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them.

Special offer prices are available whilst stocks last. Lights4Less reserves the right to withdraw the special offer at any time.

Any prices quoted by Lights4Less at the time of order will be held for a period of 30 days unless otherwise stipulated at the time of quotation.

Delivery charges are stated within our delivery rates area and will be clearly stated and added to the price of the products at our checkout. Delivery prices quoted are for all UK addresses, excluding the Channel Islands. AM and Saturday deliveries are optional and will also incur additional charges.

Most stock items are dispatched for delivery to be completed within 2-3 working days from clearance of payment. We will endeavour to deliver goods within the times stated. On occasion goods are subject to availability and delay in delivery of goods is sometimes outside our control. Lights4Less will not be held liable for any delay in delivery caused by Courier issues or disputes. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods. If Lights4Less or our suppliers are temporarily out of stock, we will notify you of this position and ask if you would prefer to wait for the item or if you would prefer a refund.

As soon as a Lights4Less designated courier has delivered the goods to your door you will be responsible for them. We will only deliver goods to the address on the order and goods will not be left without a signature. From the time of receipted delivery of the goods, any loss or damage to the goods shall be at your own risk. Any transit damage to the goods, shortages or incorrect goods supplied must be noted on the delivery consignment note at the time of delivery and will be fully investigated.

If goods arrive in a damaged condition you must make a note on the carrier's delivery consignment note and it will be your responsibility to inform us within 7 working days from delivery. It is your responsibility to sign for the correct number of packages as shown on the carrier's delivery consignment note. Any shortages must be noted on the consignment note and it will be your responsibility to notify us within 7 days from delivery. If we supplied you with a product other than ordered it is your responsibility to notify us of any incorrect goods supplied within 7 working days from delivery. Lights4Less will not accept liability for goods lost in transit unless we are notified within 7 days from the expected delivery date.

All products supplied are covered by the terms and conditions of the manufacturers guarantee for a period of 12 months. This guarantee specifically excludes faults caused by accident, neglect, and misuse. In addition routine maintenance (cleaning etc.), consumables (light bulbs, plug fuses, cables etc.) and cosmetic damage are not covered. This does not affect your statutory rights.

Your statutory rights are NOT affected in any way by our terms.

Items must always be returned as supplied with original packaging in all cases.

RETURNING AN ITEM: CANCELLED ORDERS

No postage refund applies. Item(s) must be returned within 14 days of delivery.

Where an item is to be returned for refund due to no fault of our own, within the 14 day (from date of delivery) time frame, then the customer must meet all return transport costs.

Item(s) must be returned in original packaging, and we recommend that the delivery is insured for the full value of the goods as in the event that the items are received in a damaged condition, no refund will be made and any warranty supplied by ourselves will become void. You should also ensure that you use an insured carrier to deliver the goods unless Lights4Less has agreed an alternative. The carrier must also obtain a signature for any deliveries as no claim can be made against us for missing items without specific proof to show we have received it.

RETURNING AN ITEM: FAULTY GOODS

Post refund applies to a maximum of £5.99.

All non consumable goods supplied by lights4less are supplies with a full 12 month warranty. As such a full refund/ replacement will be issued upon receipt of the damaged item(s). The major exception to this rule is light bulbs and fuses etc. etc., which we only guarantee to be working on arrival, as they are consumable.

Please read below carefully:

Return post costs are limited to £5.99 maximum and will only be refunded providing a receipt is obtained and sent to us, or if a royal mail label stating the return cost is present. Please note, proof of posting is NOT a receipt.

REFUNDS
All refunds will be made no later than 14 days after the first notification of the cancellation of the order or for returns within 10 days of receipt of the returned items providing all terms have been met.

WARRANTY TERMS
All items NOT EXCEPTED ABOVE and supplied by ourselves include a 12-month return to base warranty providing that the following terms are met:-
1. The item is only used in the manner it is designed to be used.
2. No signs of misuse are present.
3. All requirements for use detailed in any literature supplied are complied with.

4. By UK law, all lighting products that require wiring to a mains electricity supply must be done by a fully qualified and certified electrician. Any damage to the product incurred by lack of qualified installation will void the warranty of the product.

Any breaches of the above terms will cause immediate cessation of all warranty rights.

Your statutory rights are in no way affected by any of the above Terms & Conditions.

These terms and conditions are subject to change at any time without prior notice.